Privacy Policy

Updated May 2018

Your Privacy Matters

Vi-Lets Ltd is an independent letting agent, we hold ourselves to the highest standards on how we collect, store and share your personal data. If you have any concerns about your personal data and how this is managed by Vi-Lets Ltd, then in the first instance, please write or email us by using the contact details below contained under the heading “data controller”.

Data Controller

For the purposes of personal data collection, the Data Controller is known as Vi-Lets Limited which is registered in England and Wales with number 7949572. Vi-Lets. Limited (“we”, “us”, “our” and “ours”) is a letting agency business with the Information Commissioners Office registration number of ZA045308, who can be contacted at the following address:

Suite 148 3 Edgar Buildings George Street Bath BA1 2FJ
Telephone: 01225 830056

Personal Data We Collect

We use the personal data you provide to us personally, through the “contact us” button on our website, application form via the email option and for the purposes of answering your query or registering you on our applicant’s database if requested. We will only contact you where there is a legitimate reason to do so, for example, property inspections and maintenance.

Reasons We Share Personal Data

We will only share personal data with third parties, when it is reasonable to do so, and where there is no unwarranted harm upon you. For example, if you request to be added to our database for 1 bed properties we will store and share your personal data with our third-party management software system. At no time we will share your personal details with any other party unless we have a legitimate and lawful basis to do so, or you have given explicit consent.

How to Access & Control Your Personal Data

We will store your personal data both physically and on our secure servers and hold them until such a time, there is no lawful basis to do so. You have the right to request we amend or delete your personal data at anytime and this can be done, by using the contact details above. We will confirm deletion or amendment within 7 working days or if we are unable to do so, then we will explain the lawful reason why this cannot be actioned.


The Cookies on our website are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We also have cookies to confirm if a visitor to the site has accepted for Cookies to be installed on their computer. At any time, you can clear and remove the Cookies via the settings option of your internet browser. You can find more information about Cookies by clicking this link

Links to Third Party Websites

Our website may contain links to other sites, mainly those of official legal regulatory bodies, but also to those of other third parties. Vi-Lets Ltd. Is not responsible for the privacy practices within any of these other sites. You should be aware of this when you leave the Vi-Lets Ltd website and we encourage you to read the privacy statements on other websites you visit.

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